Read and triage supported comments, messages and reviews in one dashboard. Reply availability depends on the network, operation, account permissions and provider grants.
Supported Meta conversations, LinkedIn Company Page comments and Google Business reviews share a conversation view. Coverage differs by provider and granted operation; TikTok organic inbox and replies are unavailable, and YouTube publishing is disabled. Staff with department management access can prepare supported replies for independent review and execution through MCP. Exact conversation, account and message checks remain required.
For a supported reply operation, respond from the dashboard using the required provider grant. Publishing permission alone does not authorize replies. Review account readiness and the returned delivery result; an uncertain response is not proof of delivery.
Meta webhooks and supported provider polling feed stored conversations. Synchronization depends on the provider, account health and granted scopes; check sync errors and coverage before treating the inbox as complete.
The inbox is the foundation for AI-assisted replies, automation rules, team assignment, and SLA tracking — rolling out in stages on top of the unified conversation model.